207966 / Salesforce Data Operations Analyst

PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

Support the America Sales and Marketing Organization (ASMO) by executing the administrative /audit tasks necessary to help the field sales teams manage their accounts in a new Customer Relationship Management system. Execute SAP tasks using a Web Interface driven by e-mail requests or audit findings. Navigate between many different SAP screens and research issues as necessary. Frequently run reports and required to do audit and analysis via Excel. Work with a variety of tools to help support the Online Sales Center for North and Latin America as well as other customer facing field sales audiences. Access SharePoint and follow documented business processes. Help to manage a support email box and effectively communicate with a variety of stakeholders. Document processes and prepare tasks to be outsourced to a third party for ongoing support. Training other Data Operations resources may be required.