Your influential mission. You will...
- Maintain full awareness and visibility of licensee technical support and operational activities throughout the service lifecycle
- Ensure鈥痗orrect prioritization, overseeing the handling and efficient resolution of all licensee issues
- Act as the main focal point between the licensee organization and Playtech's internal divisions in all technical aspects of service delivery
- Align Playtech operational procedures with their counterparts in the licensee organization, identifying support optimization opportunities and leading service improvement programs
- Gain a complete understanding and maintain an up-to-date overview of licensee services, logical setup of solutions, and 3rd party integrations
- Act as a licensee knowledge centre within Playtech