Your influential mission. You will..
Be responsible for the installation, commissioning, support, and maintenance of a diverse range of IT-based gaming systems, including:
- Wireless and LAN networks (including the structured cabling
- Servers and associated hardware
- Tablet PCs and charging stations
- Software updates (with guidance from in-house specialists where required)
- Assist customers with training and support
Have additional responsibilities including:
- Carrying out routine and preventative maintenance
- Conducting site surveys ahead of installations
- Planning upcoming work in coordination with the Head of Delivery
- Fact-finding/understanding problems and working closely with the support team to resolve technical issues
- Consistently represent ECM Systems professionally on-site whilst delivering excellent customer service