Automotive Technical Support Specialist

We are currently seeking an Automotive Technical Support Specialist to join our customer's technical team in Warsaw. This role plays a key part in supporting service operations across Poland, Ukraine, and the Baltic region, with a strong focus on analyzing and resolving technical issues related to commercial vehicles. By ensuring swift and accurate diagnostics, you’ll help maintain the highest standards of customer satisfaction and operational efficiency.

What you will be doing as an Automotive Technical Support Specialist:

• Provide first-line technical support by investigating and resolving reported issues.
• Escalate complex cases to specialized teams while ensuring timely follow-up.
• Track and analyze service performance indicators, compiling reports and insights.
• Collaborate with technical departments to streamline service coordination.
• Uphold service excellence through proactive communication and problem-solving.

What we offer:

• A chance to work with a global automotive leader.
• Structured onboarding and ongoing technical training.
• Competitive salary and benefits package.
• Career development opportunities through global MSX programs.
• A collaborative, inclusive, and forward-thinking team culture.