The Global Communications Manager (GCM) is responsible for leading communications planning and execution, aiming at building brand awareness, establishing a market presence, reinforcing customer relationships, and ensuring brand alignment and consistency in internal messaging. The GCM establishes the operating model, governance, and delivery standards for the Communications department; planning, prioritizes, and sequences all communications events; aligns cross-functional dependencies; ensures initiatives are adequately funded and resourced; and ensures that each activity is properly linked to a business case with explicit value targets. Working closely with the Leadership and the Management Team, GCM translates MSX鈥檚 strategic priorities into clear communications roadmaps, with measurable outcomes and accountable owners. As the company responsible for awareness and reputation in the market, GCM supports the VP Strategy and CEO office in setting and socializing the communications initiatives.
Key Responsibilities
- Define annual and general Communication plan (external and internal), in line with Company strategic plan.
- Define and deploy Corporate Communication external activities such as CEO comms, press releases, announcement, branding, partnerships, including content creation for CEO strategic comms.
- Ensure to manage press and media acting as Company media representative.
- Ensure Company brand reputation across social media channels, increasing the audience in key channel, including designing special communication initiatives in line with business strategy.
- Ensure the alignment of the brand identity across internal and external communications.
- Define and ensure the deployment of internal communication activities related to Company Purpose, Vision and Mission, Strategic Direction, business imperatives, special initiatives, leader communications, and townhalls.
- Define and ensure the deployment of internal and external communication activities to support the management of exceptional events or crisis.
- Ensure consistent analytics activity to track and evaluate efficiency and effectiveness of Communication external and internal activities.
- Define, for the Communication team, and in line with the Company budget, the People development plan.
- Define Communication organization鈥檚 budgeting and forecasting processes in line with the Company financial scheduling.
- Monitor systematically Communication organization鈥檚 financial and operational results, ensuring the definition and deployment of necessary mitigation actions to achieve strategic and operational targets.
- Ensure alignment to MSX鈥檚 Purpose and operating model; adjust the roadmap as priorities evolve.
- Ensure the team is using PM tools (project scope, objectives, KPIs, deliverable and milestones, SAL, etc.), lean methodologies and AI enablement.
- Build company change management strategy and playbooks; ensure adoption, usage, and behavior change.
- Map stakeholders and influence networks; develop internal relationships with change agents, drive engagement plans and feedback loops.