As a Operations Manager your commitment will be to deliver the highest value quality to the clients and ensure continuous improvement.
On a daily basis, the Operations Manager will:
- Quality Delivery: Ensure the highest quality delivery of value to clients while focusing on continuous improvement.
- People Management and Quality Management System: manage people, establish targets, conduct performance reviews, manage training of staff and promotion and turnover reduction.
- Pre-Sales and Sales Support: Support for the local/regional/global client leader during pre-sales and sales phases.
- Building business cases to demonstrate Return On Investment (ROI), knowledge in feasibility study.
- Collaborate, communicate, support and share best practices with the stakeholders across all the markets.
In your first 90-days you will:
- Meet everyone in our team.
- Attend our corporate induction.
- Be introduced to our Purpose, Vision and Mission.
- Learn our Values and Behaviours and embed them into your role.
- Be set goals and objectives aligned to our strategy.