Customer Care Agent (German)

Our Customer Experience area works with a proactive and dynamic approach. Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service.

Do you know how to understand customer needs and set priorities in management? Do you know how to identify and solve their needs while transmitting a brand image?

Become one of our Customer Care Agents!

The duties you will perform on a day-to-day basis are as follows:

• You will answer calls and respond to emails to customers and dealers.
• You will follow up with the customer until the final solution to their query.
• You will issue reminder calls and follow up on incidents, achieving maximum satisfaction.
• You will carry out database updates, report writing and reporting.