We are currently seeking an Technical Helpdesk Specialist to join our customer's technical team in Budapest. This role plays a key part in supporting service operations across Poland, Ukraine, and the Baltic region, with a strong focus on analyzing and resolving technical issues related to commercial vehicles. By ensuring swift and accurate diagnostics, you鈥檒l help maintain the highest standards of customer satisfaction and operational efficiency.
What you will be doing as an Automotive Technical Helpdesk Specialist:
- Supporting the dealer network to solve technical problems related. (Supporting complex, technical problem-solving in diagnostics.)
- Close cooperation with the technicians of the workshops and trades, - support of repair instructions through predefined communication channels.
- Develop and find out solutions due to the product palette of the brand and having some experience in the workshop area.
- Have contact between the manufacturer and the dealers
What we offer:
- A chance to work with a global automotive leader.
- Structured onboarding and ongoing technical training.
- Competitive salary and benefits package.
- Career development opportunities through global MSX programs.
- A collaborative, inclusive, and forward-thinking team culture.