Trade Client Manager

MSX International is looking for a Trade Client Manager to join our busy Jaguar Land Rover (JLR) team in the West of England and Midlands region.

The Trade Client Manager will support activity definition and manage the Trade Retailer network, implement Trade sales processes and manage the delivery of the sales target within the region.

The Role

In this field-based role, the Trade Client Manager will be responsible for their own territory, be responsible for driving the continued growth in genuine JLR parts sales to trade customers through our dedicated Trade Retailer network. Reporting to the Trade Operations Manager, this role requires you to coach and manage the Trade sales activity of the Trade Retailer network. The Trade Client Manager will ensure the Trade Retailers have all the right resources in place to provide a great service to their trade customers and will drive sales activity to achieve sales target. This includes leading by example in sales visits to key customers.

As part of this role, the Trade Client Manager will:

• Engage with the Management team within each Trade Retailer business to support the trade sales objectives
• Set up the Trade Retailer operations to the prescribed standards and SLAs
• Organise the operational structure of the Trade Retailer to maximise quality and efficiency
• Gain participation and launch national and local campaign initiatives
• Define and implement sales development activity, with Business Plans for each Trade Retailer
• Support Trade Retailer sales activities, including customer visits, that will deliver trade parts sales growth
• Analyse trade sales business performance (turnover and KPIs) of each Trade Retailer to ensure achievement of sales targets and action plans