This role is a mix of strategic and tactical, where using your extensive technical and leadership expertise. This role owns the program, anticipates, and mitigates risks whilst balancing business needs against technical constraints.
Senior Technical Program Manager is required to build strong relationships between Product Engineering applications/services, Product Management, as well as various Business Operations, Finance, GTM, and Executives alike. Strong communication skills are a must. Responsibilities will include owning commitments from dependencies, ensuring high-quality deliveries, and increasing the productivity and velocity of the team to implement strategy and execution with operating rigor and data driven decision making.
Responsibilities:
Lead end-to-end execution of complex, cross-functional programs, ensuring alignment to business goals, timelines, scope, and success metrics across the full lifecycle (intake → release → post-launch optimization).
Establish and operationalize program structures, including operating models, milestones, decision points, and RAID controls; proactively manage risks, dependencies, and cross-team deliverables to maintain momentum in ambiguous environments.
Partner closely with Product, Engineering, GTM, and key stakeholders to define scope, dependencies, and execution plans; translate strategic objectives into clear, actionable roadmaps and coordinated delivery plans.
Own program governance and tooling, leveraging advanced Jira and Confluence portfolio workflows (dependency boards, cross-team reporting, workflow automation), and maintain clear documentation and decision logs.
Provide executive-ready reporting, synthesizing KPIs, leading indicators, and trend analysis into concise status updates, risk narratives, and dashboards that drive data-informed decisions—not activity reporting.
Drive trade-off decisions (scope, schedule, quality) and escalate risks or blockers appropriately to ensure timely resolution and predictable outcomes.
Apply strong technical acumen to understand solution approaches, non-functional requirements (NFRs), system dependencies, and architectural trade-offs, while contributing to continuous improvement of delivery processes and team best practices.