We are seeking a dynamic and experienced Supermarket Supervisor to join our team in Mozambique, Mozambique. As a Supermarket Supervisor, you will play a crucial role in overseeing daily operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment.
- Lead and manage a team of supermarket staff, including scheduling, training, and performance evaluations
- Ensure high standards of customer service and address customer inquiries and complaints promptly
- Oversee inventory management, including stock ordering, receiving, and rotation
- Manage cash handling procedures and prepare financial reports
- Maintain store cleanliness, organization, and adherence to food safety standards
- Implement and monitor loss prevention strategies
- Collaborate with department managers to optimize store layout and product placement
- Resolve conflicts and address employee concerns in a professional manner
- Assist in developing and implementing promotional activities and sales strategies
- Ensure compliance with company policies, procedures, and relevant regulations