Bilingual Case Manager (Bilingual Spanish/English)

Under the supervision of the Program Manager, and in conjunction with the Case Management Team, the Case Manager will provide counseling, crisis intervention, and case management support to individuals who access the Self-Help Center. Case Managers wi l assist in addressing housing needs, mental health issues, substance use issues, medical needs, and benefits and legal advocacy, employing the approaches of harm-reduction and self-help. Case Managers will engage participants and maintain relationships with them, which includes provision of intakes and assessments; service plan development; supporting participants in reaching their stated goals; and facilitating support groups. In addition, Case Managers will act as an access point for participants into the broader spectrum of substance abuse treatment, medical, and community mental health systems in San Francisco.