Conducts outbound sales activities to generate market excitement for our new venue and to book business. Outbound sales activities expectations include: cold calling, cold emailing, social selling, lead generation, and visiting hotels, CVBs, local associations and destination management companies to cultivate referral relationships.
Generates, follows through, and closes inbound leads with enthusiasm and professionalism.
Conveys a smile and a service-obsession when communicating via phone, email or text.
Effectively sells against the competition with honest communication around strengths and weaknesses.
Recognizes and acts on all opportunities to upsell services.
Follows up with clients after each event to gain knowledge and feedback and to strengthen the relationship with a potential repeat customer.
Creates in-house and industry events to help market and promote the venue.
Completes contracts with each customer and vendor to ensure their understanding and compliance.
Will possess sound expertise in all systems and equipment in the building.
Participates in meetings weekly with ownership to provide updates on leads, bookings, needs, and feedback.
Successfully drives and transforms sales, marketing, and brand strategies into tactical and measurable action plans.
Leverages industry connections to drive events to the venue and to promote the venue brand.
Manages software critical to sales and event bookings.
Conducts unforgettable site tours with prospective clients, vendors and industry colleagues.
Participates in budgeting and forecasting.
Participates in special projects as needed and handles emergency requests and assignments.