We are seeking a dynamic and experienced Resort Manager to lead our luxurious property in the vibrant city of Beirut, Lebanon. As the Resort Manager, you will be responsible for overseeing all aspects of our resort operations, ensuring exceptional guest experiences, and driving business growth.
- Oversee daily resort operations, including front office, housekeeping, food and beverage, and maintenance departments
- Develop and implement strategic plans to maximize revenue and profitability
- Ensure the highest standards of customer service and guest satisfaction
- Manage and mentor a diverse team of hospitality professionals
- Create and maintain budgets, financial reports, and performance metrics
- Collaborate with sales and marketing teams to develop and execute promotional strategies
- Plan and coordinate special events and activities for guests
- Address and resolve guest complaints and concerns promptly and professionally
- Ensure compliance with local regulations and international hospitality standards
- Continuously improve resort facilities, services, and guest experiences