Position Overview
Virtual Call Center Agent
we’re looking for motivated individuals to join our team.
This is an entry-level role that includes comprehensive on-the-job training. A minimum
9-month commitment is required.
Qualifications
- Strong verbal and written communication skills
- Basic computer proficiency
- Fluent in English
- Dependable, eager to learn, and open to feedback
- Must maintain perfect attendance during the initial training period (approximately 2 weeks)
Technical Setup
Laptop Requirements:
- Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
- Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+
Audio Equipment:
- Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)
Internet Connection:
- Wired LTE router using a SIM card and connected by cable
- Wi-Fi or mobile hotspots will not be accepted
Schedule & Compensation
- Full-time: 5 days per week, 8–9 hours daily
- Base pay with potential performance-based incentives
- Participate in two annual company events
Key Responsibilities
- Manage inbound and outbound customer calls
- Handle inquiries and provide appropriate solutions
- Accurately document interactions and follow company scripts
- Maintain professionalism and a distraction-free workspace
Application Instructions
To apply, please complete this form: https://bit.ly/Forms-Telemarketingsub
Be sure to mention where you found this job posting in the designated field on the form