Lighting Operations Officer – Interior & Lighting Division

Key Responsibilities

• Support the lighting department in achieving sales and operational targets.
• Monitor stock levels, prepare order requests, and coordinate approvals to maintain optimal inventory.
• Verify invoices and update relevant ERP systems to ensure accuracy in codes, pricing, and timing.
• Follow up on production and assembly schedules, ensuring timely and high-quality delivery.
• Coordinate with logistics, procurement, accounting, and sales teams to ensure seamless order execution.
• Track client orders and provide proactive updates to the Lighting Sales Manager.
• Oversee the CRM system to monitor and resolve customer service tickets efficiently.
• Issue weekly reports on order status, fulfillment, and department performance.
• Support the sales team in managing client needs and ensuring smooth project delivery.