Scope and General Purpose (Job Summary)
This multifaceted role encompasses commercial, export, purchasing, planning, production, and office administration.
The Commercial Operations & Administration Coordinator will ensure the smooth running of internal processes and external communications, supporting strategic goals and daily operations across departments.
Sales & Export Administration
- Manage the central sales inbox, including processing of incoming orders, categorise and redirect emails to the relevant team members or departments to facilitate
- Process sales orders and produce export documentation.
- Liaise with carriers for road, sea, and air freight.
- Email shipping & financial invoices to customers.
- Update customer contact information.
- Arrange and ship product samples
Purchasing Administration
- Quotation request for PO鈥檚
- Prepare and forward purchase orders; monitor and expedite deliveries.
- Maintain supplier profiles and contact details.
Other Responsibilities
- Commercial & Office Administration
- Coordinate travel and itineraries for commercial team.
- Provide PA support to the General Manager.
- Archive and maintain records and documentation.
Knowledge
- Budget Tracking & Cost Accounting
- Manufacturing Methods & Quality Procedures
- Export/Import Freight Coordination
- MRP/ERP System Usage
- Sales & Inventory Analysis
- Supply Management & Vendor Relations
- Documentation & Record Keeping
Skills
- Data Entry & Reporting
- Administrative Writing
- Customer Focus & Service
- Attention to Detail
- Professionalism & Teamwork
- Microsoft Office Proficiency