Integrated Communications Manager

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!   

Macmillan Learning is reimagining how we communicate, from long reads to dynamic, visual stories that connect authentically and inform clearly. The Integrated Communications Manager will bring that transformation to life, overseeing how messages move through our ecosystem: from internal channels like company intranet and town halls to external spaces like LinkedIn, YouTube, and Instagram. 

This role bridges creativity, production, and strategy. You’ll create engaging, visually led content and ensure it reaches the right audiences in the right way. You’ll manage key communications channels, experiment with new formats, and help make our company one of the most forward-thinking communicators in education. If you think in stories and systems, can see a campaign in a headline, and want to shape how a brand speaks, this role is for you.  This role does not manage others.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.     

Major responsibilities include, but are not limited to:

Multimedia Strategy & Production

• Create visual-first storytelling: Develop multimedia content that captures Macmillan Learning’s culture, purpose, and people, from quick-turn social reels to short-form explainers and documentary-style employee stories.
• Elevate message delivery: Create authentic communications that reach employees where they are
• Prototype new formats: Pilot emerging communication styles like interactive video, AI avatars, and short-form “micro-messaging” for complex topics.
• Enhance multimedia quality and scale: Use AI tools to improve speed, polish, and accessibility while maintaining a consistent brand voice.
• Support podcast innovation: Help us evolve The What & Who of EDU, improving production quality, experimenting with cross-channel promotion, and testing new segment styles.

Channel & Ecosystem Management

• Manage internal and external communications channels: Oversee the content calendar and flow for MLHQ (intranet), LinkedIn, YouTube, Instagram, and internal newsletters.
• Maintain consistency and relevance: Ensure that each platform tells a coherent story, what shows up on LinkedIn aligns with what employees see internally.
• Build repeatable content systems: Develop templates for executive updates, culture moments, podcast promotion, and thought leadership, ensuring efficient and consistent production.
• Own internal publishing rhythm: Curate homepage features, coordinate with partners on priority stories, and maintain a predictable cadence for employee content.

Strategic Communications & Content Support

• Track performance and iterate: Track engagement across channels, create dashboards that visualize impact, and use insights to refine storytelling formats and posting cadences.
• Support external thought leadership: Collaborate on blogs, bylines, and multimedia content highlighting our innovation, authors, and research.
• Audit and refresh content: Identify outdated or underperforming materials and lead updates to maintain accuracy and engagement.
• Promote Macmillan Learning’s voice: Develop creative submissions for awards, panels, and speaking opportunities.

Partnership & Collaboration 

• Partner with key stakeholders and teams across the company, including people and culture, product/editorial teams, and marketing to drive collaborative content creation, sharing, and implementation.
• Collaborate with VP, Comms and other company leaders to determine alignment of priorities within the job role to higher company goals and initiatives across the organization.
• Collaborate closely with the Senior Director of Communications on creating, delivering, and measuring content strategy.