Technical Delivery Lead – ATM, Cards and Switch systems

• ATM & Switch systems is responsible for end-to-end delivery of change initiatives related to the Bank’s card and payment ecosystem, including ATM platforms, card switch, Card Management System (CMS), card schemes, OmanNet, payment gateway platforms, and POS integrations

• The role owns technical delivery accountability from solution design through go-live, ensuring that all change initiatives are delivered on time, within scope, and in full compliance with architecture, security, regulatory, and scheme requirements, with a structured and complete handover to production support teams for operational readiness

• Own the CTB delivery roadmap for ATM, switch, CMS, and related payment platforms aligned with the Bank’s cards and payments strategy

• Ensure CTB initiatives comply with enterprise architecture standards, information security policies, regulatory requirements, and card scheme rules

• Provide technical leadership for:

o Platform upgrades and modernization

o New card products and payment capabilities

o Regulatory and scheme-mandated initiatives

• Support onboarding and integration of:

o Card schemes (international and domestic)

o OmanNet services

o Payment gateway platforms

o POS acquiring and merchant payment integrations

o Tokenization

• Lead end-to-end technical delivery of CTB initiatives covering:

o ATM platform upgrades and new ATM services

o Card switch enhancements, routing logic, and transaction flows

o CMS changes (card lifecycle, product setup, limits, fees, controls)

o Card scheme integrations, certifications, and rule changes

o OmanNet integrations, enhancements, and regulatory changes

o Payment gateway integrations and enhancements

o POS acquiring integrations, terminal connectivity, and transaction processing

o Integrations with fraud, AML, core banking, and settlement systems

• Translate business, regulatory, and scheme requirements into technical solution designs and delivery plans, Coordinate delivery activities with:

o Vendors and system integrators (ATM, switch, CMS, OmanNet, payment gateway, POS)

o Internal infrastructure, network, database, and information security teams

o Cards, payments, operations, and business stakeholders

• Manage technical risks, dependencies, and delivery issues across CTB initiatives

• Oversee SIT, UAT, scheme certifications, OmanNet testing, payment gateway testing, and production rollouts

• Ensure complete technical documentation, operational runbooks, and knowledge transfer before formal handover to RTB teams

• Support post-implementation stabilization as part of CTB delivery

• Support UAT planning and execution, including requirement clarification, test case validation, and defect analysis

• Manage requirement changes and impact assessments through formal change management processes

• Ensure requirements address regulatory, security, operational, and performance considerations

• Provide technical leadership to matrix-assigned resources and vendor teams

• Act as the primary technical escalation point during delivery phases

• Drive accountability, quality, and cross-team collaboration