• Support the Bank’s Wholesale Banking transformation and system enhancement initiatives
• Act as a key interface between Wholesale Banking business units, IT delivery teams, vendors, and governance functions
• Ensure requirements alignment with approved business strategy, IT roadmap, and enterprise architecture principles
• Contribute to initiative scoping, feasibility assessment, and solution option evaluation for wholesale banking systems
• Elicit and document business, functional, and non-functional requirements for Wholesale Banking systems, including:
o Corporate and Business Banking platforms
o Transaction Banking (cash management, payments, host-to-host)
o Trade Finance, limits, collateral, and lending systems
o Customer servicing and onboarding processes
• Prepare and maintain high-quality artefacts such as:
o Business Requirements Documents (BRD)
o Functional Specifications / User Stories
o Process maps, workflows, use cases, and data flows
• Facilitate requirements workshops, walkthroughs, and sign-off sessions with stakeholders
• Work closely with:
o Wholesale Banking, Operations, Finance, Risk, and Compliance teams
o Internal IT teams (delivery, integration, infrastructure, information security)
o External vendors and system integrators
• Support UAT planning and execution, including requirement clarification, test case validation, and defect triage
• Manage change requests and impact assessments through formal change management processes
• Ensure requirements address regulatory, security, operational, and performance considerations applicable to wholesale banking
• Build effective working relationships with business and technology stakeholders
• Act as a trusted point of contact for clarifying business needs and resolving requirement gaps
• Support documentation and knowledge transfer for system continuity and operational readiness