AI Product Enablement Specialist

The Role   

We're looking for a AI Product Enablement Specialist to help our product team leverage AI tools, specifically Claude, Claude Cowork, Claude Code, and custom skill creation, to work smarter and faster. You'll work closely with our AI team to reduce manual work, automate documentation, streamline content generation, and improve how we prepare for customer meetings. 

Every hour our product team spends on manual documentation, content generation, or meeting prep is an hour not spent on strategic thinking, customer discovery, or building great products. By implementing smart AI workflows and custom skills, you'll directly impact our team's ability to focus on high-value work. You'll also be building expertise in one of the most in-demand skill sets of the next decade. 

This is a unique opportunity to be at the intersection of AI and product management, eventually helping the entire product team adopt cutting-edge AI workflows while building your expertise in prompt engineering, automation, and AI implementation. 

Location:
This role is based at our Tysons Corner, VA headquarters, requiring in-person attendance four days a week, with limited travel for customer meetings and industry conferences.    

Your Focus   

Build and Deploy AI Solutions (60%) 

• Design and implement custom Claude skills tailored to our product team's specific workflows and needs 

• Create automated workflows to reduce manual tasks like documentation updates, spec generation, and content creation 

• Develop prompt templates and skills that the team can use for common tasks like customer meeting prep and competitive analysis 

• Use Claude Code to automate repetitive coding and development tasks across the product organization 

Enable and Train the Team (10%) 

• Conduct hands-on training sessions to help product managers, designers, and engineers effectively use Claude and custom skills 

• Create documentation, guides, and best practices for AI tool usage within the product team 

• Provide ongoing support and troubleshooting as team members adopt new AI workflows 

• Gather feedback from users and iterate on tools and processes based on real-world usage 

Optimize and Iterate (30%) 

• Monitor usage patterns and identify opportunities to further reduce manual work through AI automation 

• Experiment with new AI capabilities and assess their applicability to product team workflows 

• Collaborate with the AI team to prioritize skill development and automation projects based on impact 

• Maintain and update existing skills and workflows as our tools and needs evolve 

About You   

• Bias for Action: You are comfortable operating with a high degree of agency and naturally curious to learn about existing process and explore new tools 

• AI-native thinker: You naturally think about how AI can solve problems and improve processes 

• Excellent communicator: You can make complex AI concepts accessible and actionable for diverse audiences 

• Impact-focused: You're motivated by seeing your work reduce friction and help others be more productive 

Required Experience & Skills   

• Experience using Claude, Claude Code, ChatGPT, Codex or similar LLM tools  

• Experience with API integrations or workflow automation 

• Understanding of software development lifecycle and agile methodologies