Store Manager - Intrend Zagreb

For the upcoming opening of our new Intrend Store in Zagreb, we are looking for a passionate and results-driven Store Manager.

The ideal candidate is a dynamic, goal-oriented individual with several years of experience in the role of store manager within fashion and/or luxury retail companies, ideally within a structured retail organization.

Key Responsibilities:
- Coordinate and oversee all store activities, ensuring maximum operational efficiency.
- Organize commercial spaces in line with head office guidelines and manage product placement to meet sales objectives.
- Build and maintain strong relationships with customers, offering personalized advice and purchase support.
- Monitor sales performance to achieve both qualitative and quantitative targets, proposing commercial initiatives to help meet assigned budgets.
- Track turnover and KPIs to maintain a comprehensive view of the store's commercial performance.
- Work closely with corporate departments (Retail, Visual Merchandising, and Buying Department) to support the store's operations.
- Lead and motivate the store team through continuous feedback, setting a positive example.
- Foster and promote corporate values among staff to ensure high-quality customer service.
- Manage staff, including identifying needs, training, motivating, scheduling, managing
holidays and time off, resolving conflicts, and promoting teamwork.