Director- Diagnostic Laboratory Operations

Basic Job Function  

The Laboratory Director develops and implements the clinical, technical, fiscal and quality programs of the laboratory .the needs of the clinicians of customer hospitals and labs; and all activities to ensure that the laboratory is in full compliance with all regulatory requirements.

Other responsibilities include:

·    Develops, implements and evaluates business processes to perform the T-Spot test as reference lab for customer hospitals, laboratories as well as our patient segment.

·    Drive Continuous Improvement projects and mindset throughout the Lab continuously evaluating and improving the efficiency of the laboratory operation.  The Memphis lab should be the model of processing efficiency for T-Spot at the lowest overall cost and labor requirements.

·    Develops and implements equitable criteria and processes which meet company standards, for selection, evaluation, promotion and terminations of all staff within designated area(s) of responsibility.

·         Ensures compliance with regulatory standards, laws and requirements of requisite agencies by employing appropriate systems/processes.

·    Determines, develops, evaluates and is accountable for laboratory budgets, administrative strategies and information systems in support of clinical programs(s).

·     Leads individuals and work groups to continuously improve performance by creating an environment that ensures application of quality principles and techniques to achieve desired outcomes.

·  Creates environment, which fosters excellence, sensitivity and leadership.

• ·Maintains professional liaison with customer clinicians and laboratories.
• ·Hands on leader who knows their employees and their needs and is readily available for professional consultation.
• ·Schedules sufficient number of laboratory personnel (i.e. technologists, technicians) to complete laboratory tests.
• ·Provides day-to-day oversight of the Development group in support of the Manager of R&D.

 Key Qualifications & Capabilities

·         A strong knowledge of laboratory operations, supported by a proven track record of career growth in laboratory leadership positions of increasing responsibility demonstrating true

·         An assertive and collaborative leadership style that can recruit, retain and motivate a large team to perform a single test in large volumes (e.g., a “manufacturing line”) in a just-in-time, zero defects environment.

·         A high level of intelligence, with a track record of grasping and solving complex issues quickly and effectively.

·         Experience with regulatory and accreditation of laboratory operations (i.e. CLIA, CAP, and JCAHO)

·         Requires the ability to effectively manage a large group of employees within assigned unit/department and to persuade and negotiate with peer level managers on issues and programs that impact assigned unit/department. Work requires effectively dealing with conflicting views or issues and mediating fair workable solutions.

·         Ability to manage and resolve basic day-to-day employee issues, addressing those issues of a more serious nature including all corrective actions/performance improvement plans and terminations of employment with Human Resources.

·         Ability to work independently and demonstrate a high degree of personal & professional initiative.

·         Ability to work in global, high volume operation as well as a multicultural collaborative team environment.

·         Ability to create cross-functional teams driven by project / business needs; ability to lead teams and secure outcomes without direct line authority.

·         Organizational/time management; able to manage multiple competing priorities simultaneously.

·         Excellent verbal and written communication skills

 Educational Requirements

·         Requires the knowledge of theories, principles, and concepts typically acquired through completion of a degree in Medical Technology, Immunology or related fields and including six to seven year's experience.