Requirements:
Hands on experience on security platforms such as Cisco networks, Checkpoint Firewall, Cisco ASA, Blue Coat web content filtering and Symantec anti-virus.
Experience with Cisco ASA Firewall troubleshooting and policy change requests for new IP segments
Experience supporting Level 2 and Level 3 Security Issues.
Familiarity with Protocols, such as: OSPF, ACL, NAT, SSH, HTTP, HTTPS, DNS & DHCP.
Excellent problem solving and debugging skills
Superior customer service skills with non-technical users
Experience with VSM ticket management system