Role and Responsibilities:
The Performance Consultant is accountable for creating/maintaining training
requirements in our LMS that ensure Operations Technology & Operations (OTI)
compliance with mandatory and departmental requirements, utilize needs
assessment to design/deliver high-impact training in collaboration with PD
Manager and outside vendors, and serve as OTI training point of contact and
liaison between OTI and Global Quality Training and Development (GQTD).
* Works with Manager, Performance Development and outside vendors to
design, and in some cases deliver OTI trainings.
* Create/maintain training requirements in LMS to ensure compliance
of mandatory and departmental requirements.
* Administration (e.g. contractor on-boarding, monthly training
metrics, communicating critical SOP revision updates, serve as
expert/liaison for QA Training)
* Collaborates with Manager, Performance Development to idetnify
training needs based on business goals and objectives.
* Participates in Process Improvement Activities and Special
Projects as needed.
* Proficiency in Microsoft Office Suite (Primarily Excel)
* Familarity with Indstructional Design Software (such as Captivate
and/or Articulate)
* Prior experience with LMS Systems like ISOTrain a plus
* Excellent communication and interpersonal skills
* Ability to work independently with minimal supervision