IT Security Operations

Responsibilities:

• Hands on experience on security platforms such as Cisco networks, Checkpoint Firewall, Cisco ASA, Blue Coat web content filtering and Symantec anti-virus. 

• Experience with Cisco ASA Firewall troubleshooting and policy change requests for new IP segments. 

• Experience supporting Level 2 and Level 3 Security Issues. 

• Familiarity with Protocols, such as: OSPF, ACL, NAT, SSH, HTTP, HTTPS, DNS & DHCP. 

• Excellent problem solving and debugging skills. 

• Superior customer service skills with non-technical users. 

• Experience with VSM ticket management system.