Job Title: Senior Network Engineer
Duration: 6+ Months
Location: Raritan NJ
Job Description and Responsibilities :
• This position will be responsible for day-to-day network and telecomm operations (Incident Management, Problem Management, Sev1’s, escalations) in the NA region.
• The role will entail applying deep technical knowledge to help manage outsourced vendors in all aspects of Operations.
• Additional responsibilities include process development, network Risk Management and involvement in base business network projects
Responsibilities:
• Support of network and telecomm Operations (Incident Management, Problem Management, Sev1’s, escalations) in the North American region
• Process development and review for network and telecomm domains
• Risk Management – help log, prioritize and drive remediation of Risks in the environment
• Support of network base business projects
Education:
Minimum BS/BA in Computer Science or related field of study. An advanced degree desired
Experience:
10+ years professional experience supporting a large network and telecomm environment.
Other Skills & Certifications :
• Strong technical knowledge in the areas of data networking, IP Telephony and TDM voice technologies. This includes firewalls, load balancers, WAN acceleration, and proxies
• Experience developing, reviewing and refining Operational processes
• Ability to work with outside vendors, agencies or organizations
• Ability to drive Incidents to resolution through management of support vendors
• Must have strong attention to detail and be able to work in a fast paced environment
• Excellent oral and written communication skills
• Strong Problem Management skills
• Provide coaching and guidance to peers, junior team
• Budgeting experience
• Ability to quickly prioritize tasks
• Decision Making/Problem Solving Skills
• Experience working in a regulated environment
• Ability to take ownership and manage requests, problems and opportunities with a sense of urgency and under pressure
• Knowledge of ITIL framework- certifications desired
• Advanced Cisco Certifications highly desirable – CCNP / CCDP / CCIE preferred