Hi,
I came across your resume. I have an immediate opportunity with our direct client. Following is the position details. Please let me know if you are available/interested so we can further discuss this position. Also email me your resume and contact number where I can call .
Job Detail:
Title: PC Support Technician II
Location: Cranberry Township, PA
Duration: 6 months contract
Job Description:
This role is being created at the request of the account to fill a need for PC END of LIFE, REFRESH. The resource will be responsible for scheduling REFRESH to the WEC end-user and communicating to the account, the business, Refresh Technicians and management. The resource will track all progress and movement as it pertains to Refresh and be responsible for all aspects of the Refresh scheduling and communications.
Main Responsibilities:
• Provides basic troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
• Experience working with personal computer hardware, software, systems, local area networks and terminology.
• Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners.
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If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I’d be happy to extend to you if they turn out to be a great fit for my client.
Thank you for your time and for consideration. I look forward to hearing from you.