- Responsible for generating quality, compliance, case receipt and pharmacovigilance agreement metrics in support of GMO/GMS and performing quality control of standard and ad-hoc metrics and presentations. Supports audits and inspections globally, as subject matter expert for generation of compliance and quality metrics.
- Performs User Acceptance Testing for new quality and compliance reports. Participates in cross-functional projects focused on process improvement and innovation.
- Supports internal and external customers by developing custom dashboard and presentations. Analyzes data for trends and generates presentations of significant trends for various audiences
PRINCIPAL RESPONSIBILITIES: List major responsibilities and duties of the position. List most complex or difficult parts of job first and indicate percentage of time required to perform each task. Describe those quantitative aspects of the position which reflect measures that are applicable to the position’s major responsibilities or end results.
- Generation and quality control of standard and ad-hoc quality and compliance metrics, presentations and dashboards.
- Collaborate with internal and external partners and stakeholders to ensure quality and compliance metrics are reported and/or reconciled in a timely manner. Escalate non-compliance to management.
- Manage reporting and meeting schedules.
- Develop and update controlled documents.
- Perform User Acceptance Testing for new quality and compliance reports.
- Other duties as assigned.