PC Support Technician

Position: PC Support Technician

Location: La Vista, NE

Duration: 1 year

Job Description:

• This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift. 

• Business Casual Dress 

Main Responsibilities: 

• Provides basic troubleshooting assistance and ticket resolution for personal computer users. 

• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. 

• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. 

• Recommends hardware solutions regarding personal computers in assigned areas. 

• Assists with computer studies, projects, and implementation of policies throughout area of assignment. 

• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. 

• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. 

• Ability to operate computer peripherals including monitors, printers and scanners.

• High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion