PC Support

Job Detail:

Position: PC Support 

Location: TX (Remote)

Duration: 6 months

 Job Description: 

Main Responsibilities: 

• Installs, investigates and resolves matters of significance with computer software and hardware equipment. 

• Coordinates the installation of client department specific applications and systems. 

• Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed. 

• Upgrades system software/hardware components as required to meet business needs; coordinates backups. 

• Ensures upgrades are within established parameters. 

• Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers and applications to meet business needs. 

• Performs troubleshooting to isolate/diagnose common system problems; documents system events ensuring continuous functioning. 

• Recommends course of action and implements as approved. Utilizes standard corporate tools to record and track change and problem activities. 

• Installs, tests, upgrades and configures system files and services to enhance performance.

Additional Skills: Engineering 03, File Transfer Protocol (FTP), Network Analysis, TCP/IP Network Configuration