Job Detail:
Position: PC Support
Location: TX (Remote)
Duration: 6 months
Job Description:
Main Responsibilities:
• Installs, investigates and resolves matters of significance with computer software and hardware equipment.
• Coordinates the installation of client department specific applications and systems.
• Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed.
• Upgrades system software/hardware components as required to meet business needs; coordinates backups.
• Ensures upgrades are within established parameters.
• Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers and applications to meet business needs.
• Performs troubleshooting to isolate/diagnose common system problems; documents system events ensuring continuous functioning.
• Recommends course of action and implements as approved. Utilizes standard corporate tools to record and track change and problem activities.
• Installs, tests, upgrades and configures system files and services to enhance performance.
Additional Skills: Engineering 03, File Transfer Protocol (FTP), Network Analysis, TCP/IP Network Configuration