Job Detail:
Position: Voice/Data Network Technician
Location: NJ-180 Washington Valley Rd-Bedminster (NJ0537)
Duration: 9 months
Shift Time: Sun\Thursday or Tuesday to Saturday. 4:00 PM - 12:30 AM
Interview: Tuesday, March 15, 2016
Job Description:
• MUST HAVE AN ASSOCIATE DEGREE
• Required to understand architecture of wireless voice/data networks.
• Troubleshoot/resolve service impairments in roaming, transport svcs, network hardware & software faults, translations, and voice/data network elements.
• Correlating customer complaints with network element performance to resolve service impacting conditions.
• Driving troubles to resolution by engaging internal and external resources.
• Providing accurate and timely documentation of actions. Also: identifying efficiencies to reduce cycle time in resolving customer troubles; Work with little/no supervision.
• Min Associates degree, Min 1-2 yr.’s exp in wireless voice/data network required.
• Knowledge of data network elements and protocols including; TCP/IP, MPLS, OSI, Frame relay, ATM, X.25, RIP, OSPF, BGP, ISDN, SS7, other LAN/WAN protocols.
• Reporting, access and troubleshooting tools (Remedy trouble ticketing, Xpercom, Agilent and SANE).
• Lucent, Nortel, Compaq HLRs, and Motorola databases.
• Proficiency in analyzing and interpreting complex voice/data platform messages.
• Knowledge of call and digit-by-digit routing translations and dialling plans.
• Troubleshooting skills required to analyze complex call processing routing issues.
• Communications/interpersonal skills.
• Ability to gather and analyze info.
• PC skills and software knowledge including: Windows, Word/Excel required.
• UNIX, Tipdunix, and apxrcv a +.
• Ability to handle multiple priorities simultaneously.
• Ability to follow established guidelines.
• Organizational skills. Ability to work in a high-pressure, changing environment.
• Ability to work flexible hrs including evenings, nights and weekends and support “on-call” duties required. Routing Protocols to include OSPF & BG