Voice/Data Network

Job Detail:

Position: Voice/Data Network Technician

Location: NJ-180 Washington Valley Rd-Bedminster (NJ0537)

Duration: 9 months 

Shift Time: Sun\Thursday or Tuesday to Saturday. 4:00 PM - 12:30 AM

Interview: Tuesday, March 15, 2016

Job Description:

• MUST HAVE AN ASSOCIATE DEGREE 

• Required to understand architecture of wireless voice/data networks.

• Troubleshoot/resolve service impairments in roaming, transport svcs, network hardware & software faults, translations, and voice/data network elements. 

• Correlating customer complaints with network element performance to resolve service impacting conditions.

• Driving troubles to resolution by engaging internal and external resources. 

• Providing accurate and timely documentation of actions. Also: identifying efficiencies to reduce cycle time in resolving customer troubles; Work with little/no supervision. 

• Min Associates degree, Min 1-2 yr.’s exp in wireless voice/data network required. 

• Knowledge of data network elements and protocols including; TCP/IP, MPLS, OSI, Frame relay, ATM, X.25, RIP, OSPF, BGP, ISDN, SS7, other LAN/WAN protocols. 

• Reporting, access and troubleshooting tools (Remedy trouble ticketing, Xpercom, Agilent and SANE). 

• Lucent, Nortel, Compaq HLRs, and Motorola databases. 

• Proficiency in analyzing and interpreting complex voice/data platform messages. 

• Knowledge of call and digit-by-digit routing translations and dialling plans. 

• Troubleshooting skills required to analyze complex call processing routing issues.

• Communications/interpersonal skills. 

• Ability to gather and analyze info. 

• PC skills and software knowledge including: Windows, Word/Excel required. 

• UNIX, Tipdunix, and apxrcv a +.

• Ability to handle multiple priorities simultaneously. 

• Ability to follow established guidelines. 

• Organizational skills. Ability to work in a high-pressure, changing environment. 

• Ability to work flexible hrs including evenings, nights and weekends and support “on-call” duties required. Routing Protocols to include OSPF & BG