RESPONSIBILITIES:
• Create screeners and manage recruiting process that target the right users
• Conduct concept and usability testing, document results and create insights and recommendations.
• Develop an understanding of the attitudes and behaviors of our target market.
• Perform heuristic analysis, wireframe analysis, card sorting exercises.
• Create and analyze surveys data.
• Summarize customer feedback from blogs, app stores, product feedback links and customer support reps.
• Work with product and design teams to incorporate testing feedback into the end experience.
• Work in a cross-functional team of designers, product management, and copywriters to concept and develop solutions that are effective, authentic and innovative.