Usability Analyst & Researcher

RESPONSIBILITIES:

• Create screeners and manage recruiting process that target the right users

• Conduct concept and usability testing, document results and create insights and recommendations.

• Develop an understanding of the attitudes and behaviors of our target market.

• Perform heuristic analysis, wireframe analysis, card sorting exercises.

• Create and analyze surveys data.

• Summarize customer feedback from blogs, app stores, product feedback links and customer support reps.

• Work with product and design teams to incorporate testing feedback into the end experience.

• Work in a cross-functional team of designers, product management, and copywriters to concept and develop solutions that are effective, authentic and innovative.