Job Description:
• Data Management Coordinator will be responsible for maintaining personnel files, processing. employment and life event related transactions in Workday, documenting processes, and generating standard reports. This position provides superior customer service to all employees as well as external vendors while maintaining the highest degree of integrity and confidentiality on all matters. Maintain employee work and life event changes in Workday and employment files.
• Process transactional requests from HR and employees.
• Analyze and enter data change requests in an accurate and timely manner. Perform auditing activities to ensure accuracy and compliance of data.
• When necessary provide guidance to the HR requestor related to maintaining data integrity within HR systems.
• Manage with quality employee records and personnel files. Collaborate and coordinate with team members to ensure all SLAs are met.
• Proactively provide suggestions for process improvements.
• Develop and maintain a positive working relationship with both internal and external customers in order to resolve issues/concerns that arise. Assists in researching common issues relating to all areas of HR processes. Offers superior customer service and answers general process questions. Route more complex issues to appropriate source and escalates urgent matters as needed. Generate basic data reports as requested and assist in process documentation/updates. Ensure quality and accuracy. Bachelor degree is required.
• Preferred to have at least 1-2 years of related experience in an HR or data processing environment.
• Project management experience a plus. SAP experience is a plus.
• Possess understanding of HR processes and administration.
• Demonstrated ability to handle multiple tasks effectively, prioritize requests, and adapt well to change. Requires strong attention to detail, management of deadlines, and accuracy of processing data while working in a fast-paced environment.
• Must be able to handle confidential information and issues effectively and without breach of confidentiality. Works well under very general supervision. Excellent verbal and written communication skills. Working knowledge of Microsoft Office, especially Excel. Ability to interact with all levels of employees (customers) while maintaining an enthusiastic, professional demeanor during interactions. Ability to interact effectively in a team environment/strong team building skills. Experience working in a matrix organization.