Job Title: IT Service Delivery Analyst
Location: 21 Lynn Morse Drive, Painted Post, NY, 14870
Duration: 1 year (Possibility of extension)
Job Description:
- Will take a leadership role in engaging with internal business customers to elicit and manage requirements and participates in the delivery of solutions that meet or exceed business needs
- Participate in meetings; create templates and reports based on requirements
- Establish timelines and milestones.
- Ability to meet the milestones and drive outcomes
- Work across teams, cultures and with others of various competency areas
- Excellent oral and written communication skills.
- Thoroughly experienced in MS tools such as Excel, PowerPoint and SharePoint
- Excellent analytical and technical skills
- Efficient planning and organizational skills
- Service Now experience is a plus and ITIL foundation is a bonus
Education:
Manager must haves:
- Strong analyst skills and ability within Excel, PowerPoint, and SharePoint
- Strong Communication both written and verbal
- Driven and self-motivated