Essential Duties:
-Doing everything possible to ensure delighting customers
-Ability to Handle multiple agile projects at once
-Guiding the team and organization on how to use Agile/Scrum and practices and values to delight customers
-Guiding the team on how to get the most of our self-organization
-Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
-Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
-Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
-Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
-Facilitating getting the work done without coercion, assigning, or dictating the work.
-Facilitating discussion, decision making, and conflict resolution
-Assisting with internal and external communication, improving transparency, and radiating information
-Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
-Providing all support to the team using a servant leadership style whenever possible, and leading by example