The MDM Data Analyst reports to the MDM/Data Governance Manager and is responsible for the end-to-end master data customer and product maintenance processes within U.S. Commercial Operations. This person is responsible for MDM data quality, processes and business rules. He/she will be responsible for working with the various business area leads to ensure cross-team processes are efficient and master data is consistent, accurate and compliant across applications.
% of Time Job Function and Description
·35% Data Steward Team Management
·Responsible for daily MDM data steward activities
·Perform ad hoc customer and product master data requests
·Participate in MDM UAT testing
·45% Operational Excellence
·Responsible for defining MDM Standard Operating Procedures (SOPs) and Work Instructions (WIs)
·Responsible for ensuring the accuracy and completeness of customer and product master data
·Responsible for understanding the end-to-end processes for maintaining customer master and product data across business areas
·Responsible for customer and product data harmonization across multiple sources
·20% Cross-Functional Collaboration
·Work closely with Commercial Ops Governance team and adhere to implemented principles and process standards
·Work with IT to coordinate and define business user impacts of MDM application changes including resolving issues and planning for enhancements and upgrades
·Assist in the definition of master data sourcing and services strategies including the evaluation of third party data providers and services under the direction of the MDM/Data Governance Manager