PRINCIPAL RESPONSIBILITIES:
List most complex or difficult parts of job first. Describe scope of responsibilities.
- Work with Study Teams and partners during study build process to create/maintain the following in CTMS:
- Study, Country, Site, Contacts, and Institution records
- Create and set up templates such as Health Authority, IRB/IEC, Financial Disclosure, Subject Visit, Visit/Trip Report, etc.
- Update system dropdown values
- Create/Update assignments, configurations, properties, attributes, triggers, and parameters in the system.
- Add Payees and study triggers
- Subject deviations/central findings
- Any other general study build activities
- Troubleshoot integration errors between CTMS and other applications
- Provide Study build activities for Grants Manager
- User administration (send invitations)
- Any other general study build activities
- Assist with UAT activities
- Provide general business support for CTMS and Grants Manager applications
- Support Ticket generation/creation and maintenance (tracking of issues/requests)
- Create/Update reference and training materials/documentation
PRINCIPAL RELATIONSHIPS:
Reports to Manager, Clinical Trial Management Business Support
Internal interfaces: Study Teams, Champions, Transition Agents, Other support team members, IT.
External interfaces: External vendors as necessary (e.g., flexible resource, Medidata vendor).