Requirements:
·Communication Skills - both oral and written
·Customer Service
·High School diploma or equivalent experience
·Microsoft Office Suites
·Candidate required to be a U.S. Citizen or U.S. National
Description:
·Highly organized with office management type skills
·Able to work in a fast paced and high pressure role
·Business Telecom Experience
·Customer service focused
·Detail Oriented
·Special Pricing team provides sales support to Agent Managers/Agents by securing competitive pricing to win/retain opportunities.
·Review pricing opportunities to determine if better pricing is required, provides possible solutions to support special priced deals
·Works with strategic pricing for approvals beyond their authority utilizing the ROME (Siebel platform) system, works with contract management group to revise contract language as needed, addresses contractual issues in respect to Special/Custom deals, perform Ethernet Checks and provide promotional rates available.
·May also work on retention program to ensure revenue renewal and growth.