Manages the patient care delivery system to assure quality care, patient safety, standard work and compliance with internal policy, external regulations and accepted practices across the continuum of care.
Allocates environmental, technical and staffing resources. May also manage the fiscal and administrative operations.
Represents assigned clinics or centers on task forces or committees. Participates to develop new programs, review technology improvements, design quality improvement and patient safety initiatives, etc.
Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.
Manages patient care in a cost effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility.
Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and the timely achievement of objectives. Works with clinical educators and leadership to evaluate core competencies in nursing and other clinical care for unit.
Works collaboratively with Labour Relations on bargaining unit issues and contract negotiations at the local level. Facilitates and oversees resolution of human resources, labour relations, employee safety and risk management issues.
Keeps abreast of and Implements new or changing patient care standards of practice, scope of practice, competency development and assessment, policies and procedures and new programs. Collaborates with physicians and develops proposals for improvements to clinic services, policies or procedures.
Collaborates and provides input, on marketing, facilities and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery in accordance with best practices.
Collaborates with an interdisciplinary team of health care clinicians in efforts to develop healthcare policies, practice standards and improve services.
Monitors expenditures and the annual budgets for patient care services and / or clinic operations.
Determines staffing needs and plans. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units and / or departments in regard to patient care.
Work in partnership with Primary Care Services leadership to identify improved practice operations through the oversight and participation in projects such as the Patient-Centered Medical Home (PCMH) and the Public Hospital Redesign and Incentives in Medi-Cal (PRIME) initiative.