Contract Manager

Job Summary:

This position is accountable for the conservation of existing accounts and selling additional product lines where appropriate and profitable for the SHBP and National markets.

Responsibilities:

·Manages contract renewals and ensures services are provided that will maximize the potential for account retention and initial member enrollment.

·Plans and negotiates terms and conditions of contracts with existing accounts.

·Sells additional lines of business to existing clients.

·Compares and evaluates various products to make appropriate recommendations based on client needs assessment.

·Modifies existing contracts that require term changes that may be outside of predetermined guidelines or standards.

·Develops and conducts workshops for clients/groups relative to enrollment, claim procedures, and health industry regulations.

·Weighs factors and outcomes to make binding financial, operational, and service-related decisions.

·Ensures that all accounts and brokers are promptly informed of relevant legislative and regulatory issues and their associated impact.

·Performs other duties as assigned by management.

Knowledge/Skills/Abilities:

·Must be proficient and possess advanced skills in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Outlook; Should be knowledgeable in the use of intranet and internet applications.

·Requires knowledge of Group Health products lines including Managed Care.

·Requires knowledge of rating and policy renewal practices.

·Prefers knowledge of Client products, underwriting policies, enrollment, billing, and claims processing procedures.

·Negotiation

·Verbal and written communication

·Public speaking and presentation

·Interpersonal

·Relationship-building

Education:

·Requires a bachelor’s degree.

Experience:

·Requires a minimum of ten (10) years of professional sales or contract negotiation experience, preferably in the health insurance industry, with a documented track record of success.

Additional licensing, certifications, registrations:

·Requires a valid NJ driver’s license.

·Requires a New Jersey State Health/Life License.

Travel (If Applicable):

·Travel throughout the United States is required.