Job Description:
- Termed (18-24 months) position dedicated to implementing Inventory Management and providing customer support.
- U.S./ Canada travel is required as implementations occur at customer sites – approx. 75% travel *VALID PASSPORT Required
Responsibilities -
- Project manages each customer implementation, making sure that all tasks have been completed ahead of implementation day.
- Coordinate with other resources involved in Client’s implementation – e.g., Regional Implementation Specialist, Account Manager, Customer Service, Lab Specialist
- Conduct on-site baseline inventory.
- Provide final configuration and inventory adjustments.
- Provide customer training and assist with first Cycle Order.
- Provide order support through first 2-3 order cycles.
- Provide ongoing customer support as needed.
Required Skills –
- Recent graduate of four-year Medical Technology or Clinical Laboratory program (preferred), or recent Bachelor’s Degree in Business or Life Sciences.
- Excellent communication skills.
- Interest in Supply Chain or Laboratory Operations.
- Able to manage multiple projects at different stages of completion.
Technical Skills – Moderately proficient with MS Word, Excel, and PowerPoint.
- Able to learn and develop expertise on a proprietary, supply chain SaaS application.