Description:
This position is responsible for status reports, resolving issues and client escalations. Will assist with resource allocations and implementation activities and will escalate to the manager any issues they cannot resolve. Will remain up to date on current processes and concerns.
Essential Functions:
- Provides dispute resolution with drug manufacturers including pharmacy audits, assisting with payment posting, dunning letter mailings and maintaining all client service agreements.
- Invoicing practices, including pre-invoicing review for fee for service, managed care, diabetic supply supplemental and commercial rebate programs.
- Assists account management and rebate management with client requests such as ad hoc reporting.
- Assists with application updates and testing.
- Attends meetings and conference calls with clients and drug manufacturers and internal meetings.
Requirements/Certifications:
- Right to hire.
- Shift is flexible.
- 2+ years’ experience in a rebate operations department.
- Pharmacy/accounting experience helpful.
- Will accept equivalent combination of education and experience. Strong verbal and written communication skills. Strong working knowledge of Microsoft Word and Excel.