Job Description: Temp support for volume of MA PPO quality initiatives including supplemental data for HEDIS performance and receipt, logging and response to member mail for rewards program.
Job Summary: This position reports to a manager and is accountable for contributing to the efficiency of departmental operations through the performance of various administrative functions.
Responsibilities: Screen inquiries for referral to appropriate areas within the division or company
- Provide the manager and/or other staff members with complete and timely background information on all telephone calls and correspondence
- Provide routine administrative support to staff to facilitate timely communication of information
- Create and maintain files and records (including electronic files)
- Support the department by assisting with administrative and special projects as assigned by the manager
- Prepare and type routine and confidential correspondence and memos
- Track and maintain attendance records for regular submission
- May create, develop and maintain databases related to departmental activities and special projects
- Provide clerical support to departmental areas as needed
Qualifications: Education/Experience: Prefers two (2) years of prior administrative experience
Knowledge: Skills and Abilities: Requires ability to type 35 wpm. Requires strong oral and written communication skills. Requires strong PC skills, particularly in MS Office. Requires strong organizational skills. Requires strong interpersonal skills