Job Title: Case manager
Location: Austin TX
Duration: 3 months+(Possible Extension)
Job Description:
- Responsible for provision of telephone-based consultation, counseling and informational services to members.
- Provides one-time or ongoing counseling and lifestyle management services, leveraging the outcomes tools in support of optimal care.
- Must hold a clinical license in their state.
Additional Job Details:
- Provides telephone triage, crisis intervention and related services.
- Assesses member’s immediate clinical needs and utilizes appropriate clinical tools to identify and provide services.
- Engages members and provides immediate support and assists with coping skills to address ongoing lifestyle management.
- Determines appropriate intervention, action steps in dealing with member’s situational concerns including members in crisis.
- Provides telephone counseling to individuals with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and work-life concerns. - Can consist of individual, joint or family sessions, - Can be stand alone or on-going sessions.
- Provides clinical services utilizing a variety of advanced clinical assessments, therapeutic interventions and/or models, which supports the level of care and engagement of members and are in alignment with the member’s theory of change.
- Use appropriate and acceptable judgment, clinical theories, knowledge, methods, ethics, and professional use of self to restore or enhance social, psychosocial, or bio psychosocial functioning of members. License Required.
- Experience in facilitating client positive behavioral change. Strong computer & literacy skills.
- Bilingual applicants preferred Crisis intervention skills.
- Ability to establish and maintain a high level of customer trust and confidence.
- 1-3 years of EAP, BH or Social Services experience preferred. Experience in handling mental health and psychiatric issues, family situations.
Feel free to forward the job to your friends or colleagues who might be available or interested for this position!!!!