Position Overview
The KIPP NYC Managing Director, Technology (MD, Tech) is an essential role on the Technology team, responsible for the vision and strategy for all KIPP NYC technology systems, services, and infrastructure. The MD, Tech will lead the Technology team in exceptional execution and innovative sustainability solutions to support our schools and staff as they provide our students and families with best-in-class education. The MD, Tech will ensure that technology across KIPP NYC is secure, forward-thinking, and deeply aligned with our mission to provide joyful, academically excellent schools.
The MD, Tech will lead a robust team of 20 technology professionals, including a leadership team of Directors across Infrastructure, Client Services & Support, Applications & Data, and IT Business Operations. The MD, Tech will also serve as a key strategic partner to school leaders to enhance teaching and learning with cutting-edge and effective technology, as well as with our regional leadership to amplify operational excellence for the entire organization.
The ideal candidate for this role is a mission-driven, systems-oriented leader who excels at building resilient and dynamic teams, designing solid structures, and leading organizational change, with a belief that technology can empower students and educators in every classroom.
The Managing Director, Technology (MD, Tech) will report directly to the Chief Operations & Information Officer and will serve as a senior leader of the KIPP NYC Regional Support & Technology Team.
This is a full-time role that follows a hybrid work schedule, requiring a minimum of three days per week in person based out of our KIPP NYC Midtown Manhattan office. Regular school and regional-site visits are required based on operational needs.
Duties and Responsibilities:
General responsibilities include (but are not limited to):
Regional Leadership & Team Management
- Leads the KIPP NYC Technology team by building a mission-aligned culture rooted in collaboration, equity, and continuous improvement with transparent and authentic performance enablement, including clear goal-setting and regular feedback
- Develops and mentors a high-performing team of technology professionals to support KIPP NYC鈥檚 deep commitment to joyful, student-centered schools.
- With the Tech leadership team, oversees all daily technical operations, maintaining high-quality service delivery, operational efficiency, and clear workflows.
- Leads regional strategy for all network programming and shared services, advising senior leaders on technology performance, risks, opportunities, and strategic direction- including regional technology policies, internal controls, user guidelines, and security protocols.
- Cross-collaborates with regional Shared Services Teams (SST) to integrate innovative technological solutions into KIPP NYC Academics, School Operations, Talent, Data, and Finance to ensure schools have the resources, guidance, and support needed
Technology Strategy & Operations
- Manages and oversees strong data security, privacy protections, disaster recovery readiness, and business continuity across all systems.
- Leads the evaluation, selection, and implementation of all KIPP NYC technology, including core technology infrastructure - networks, telecom, servers, cloud environments.
- Assess and optimize hardware, software, and applications to enhance instructional, operational, and administrative reliability and scalability.
- Manages the technology budget, ensuring responsible spending, strategic investment, and long-term sustainability in alignment with approved budgets
- Oversees procurement, contracting, vendor relationships, and compliance for all technology services and systems; represents KIPP NYC with external stakeholders, community partners, vendors, and agencies as needed.
- In collaboration with school and regional leaders, gathers feedback to assess technology needs to drive improvements in systems and services, incorporating emerging technologies, cybersecurity advancements to drive strategic decision-making.