Role Overview:
The Development Manager is responsible for overseeing the daily operations of the development department, with a key focus on fundraising campaigns, donor management systems, stewardship workflows, and donor cultivation initiatives. In this role, the Development Manager acts as the internal lead for the organization鈥檚 donor CRM platform, ensuring the accuracy of donor data, smooth execution of campaigns, and effective tracking of stewardship efforts. Working closely with the Managing Director of Development, the Development Manager supports revenue growth by executing targeted campaigns, maintaining robust donor systems, and coordinating events and activities that engage donors.
Key Responsibilities:
Donor Management Systems & Reporting
- Work with the Managing Director of Development to establish and maintain development processes, timelines, and workflows that improve efficiency and accountability.
- Serve as the primary administrator for Salesforce, managing and maintaining the donor database to ensure data integrity, accuracy, and timely entry of gifts, interactions, moves management activity, and donor portfolio assignments.
- Manage acknowledgment processes, donor recognition, and stewardship communications
- Produce regular reports and dashboards to track revenue, donor retention, campaign performance, and donor engagement.
Campaign Management & Execution
- In collaboration with the Managing Director of Development and the Director of Marketing, execute annual appeals, special campaigns, and digital fundraising initiatives.
- Manage campaign timelines, donor segmentation, mailing lists, acknowledgments, and follow-up communications to ensure consistency and impact.
- Manage Classy database, including annual campaigns, peer-to-peer fundraising, program initiatives, and event-related giving
- Track campaign performance and prepare post-campaign reports and insights to inform future strategies.
Donor Stewardship, Cultivation & Events
- Manage the execution of the organization鈥檚 annual stewardship and cultivation plan across the donor tiers.
- Support donor recognition, impact reporting, and ongoing cultivation activities
- Oversee logistics for donor cultivation and stewardship events, including receptions, briefings, site visits, and recognition events.
- Manage event timelines, invitations, RSVPs, guest lists, seating, and post-event follow-up.
Grants Coordination
- Work with the Grant Consultant to manage the grants calendar and ensure all deadlines and reporting requirements are met.
- Coordinate with program and finance staff to collect data, outcomes, and budgets for the Grant Consultant to complete proposals and reports