Here鈥檚 what you鈥檒l be doing:
At KIPP Miami, our front office is the heartbeat of the school community. We鈥檙e looking for a warm, organized, and solutions-oriented bilingual (Spanish-English) professional with strong customer service skills to serve as the first point of contact for students, families, and visitors. In this role, you鈥檒l create a welcoming and joyful environment, respond to family needs with care and professionalism, and ensure the school runs smoothly each day. If you believe deeply in educational equity, love building strong relationships with families, and thrive in a fast-paced, mission-driven setting, we鈥檇 love for you to join our team.
Here鈥檚 what you鈥檒l be doing:
- Administrative responsibilities including answering door buzzers and phone calls, directing callers to the appropriate person or school, taking messages, and relaying messages to all entities
- Greets visitors, determining their needs and providing accurate information or connecting them with the appropriate stakeholder
- Handles family concerns and questions in a prompt and appropriate manner
- Acts as a strong, positive day-to-day interface between the school community, representing our values, mission, and philosophy at all times
- Serves as a strong, consistent force within the school as it relates to student discipline
- Assists with student related issues in the absence or support of the office manager
- Supports school-wide communication efforts including maintaining front office fliers and supporting preparation and distribution of schoolwide communications
- Maintains accuracy of information systems including contact information, attendance, early and late pickup, bus ticket tracking, and own dismissal changes and communication of this information to stakeholders
- Receives mail and deliveries and ensures items are appropriately distributed
- Supports the operations team with school-wide projects and responsibilities
- Maintains a clean, organized and well-functioning office environment