Free Blue Light Card (discounts on supermarkets, restaurants and many other retailers).
Pension contribution
Company social events
Extensive support and training within the Home Instead network
The Role:
Ensure communications between clients and their teams of Care Professionals are carried out smoothly and efficiently, and ensure required actions and activities are met in a timely manner.
Liaise between client, Care Professional teams and other third party entities such as GP Practices in a timely and effective manner so that all parties are kept informed and updated on changes to care needs of clients.
Ensure rota's and schedules are prepared taking into account of travel time, holidays, training and last minute cancellations
Ensure client care plans are matched to their needs, with same Care Professionals at the same times each week.
Develop excellent relationships with both clients and Care Professionals so as both enjoy positive experiences from ourselves.
Work with the recruitment manager to ensure sufficient current and future staffing levels are met
Work with Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis
Add and maintain all client and Care Professionals information onto to the electronic scheduling and monitoring systems.
Ensure all care plans and other documentation including personnel files are compliant with regulators and internal audit standards.
Ensure All electronic care notes are audited regularly and that concerns around care needs are picked up and reconciled early.