Home Instead Lincoln is recruiting for the appointment of a Care Coordinator for our Lincoln branch office.
The role will entail a variety of duties in the coordination and scheduling of our service to clients whilst providing the highest quality of service.
- Understand and build effective and efficient schedules around our clients and Care Assistants.
- Ensure schedules are prepared, considering travel time, holidays, training, and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Match Care Assistants to new clients in conjunction with the Registered Care Director and arrange introductions.
- Ensure client schedules are matched to their needs, with the same Care Assistant and the same times each week, where possible.
- Develop excellent relationships with both clients and Care Assistants so both can enjoy positive experiences.
- Work with the Registered Care Director to ensure sufficient current and future staffing levels are met.
- Work with the Registered Care Director to ensure new and existing care packages can be resourced and scheduled on a timely basis.
- Add and maintain all client and Care Assistant information onto to the electronic scheduling system.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Assisting with Recruiting of Care Assistants.
- On-call duties on a rota basis.
- Delivering care to clients when covering staff sickness and holidays.